Maintenance

We pay special attention to the maintenance of delivered equipment during both the warranty and non-warranty period. That way together with you, the client, we maximize the lifetime of your equipment and minimize your equipment`s out of service days due to repairs.

Certainly, maintenance of your equipment during the warranty period is our task. Nevertheless, in the non-warranty period we can provide maintenance services for your equipment or together with the manufacturers` instructors provide training to your employees. That way you can perform regular maintenance tasks in-house. Moreover during the equipment’s lifespan or for an agreed upon period of time, we can perform predictive and corrective maintenance, or legally demanded checkups. All of this combined with our consulting services related to maintenance, leads to:

• – maximizing the equipment`s output,
• – a decrease of out of order hours
• – a prolongation of your equipment`s lifespan.

Our service advisors are available around the clock. Customers can reach them either by phone or by electronic means of communication. Delivery times for most of the spare parts are 2 working days after order.

Response time of our mobile service team is within 24 hours. That means that after you notice a malfunction our team will within 24 hours be on site, ready to provide assistance and service.